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FAQs

How can I get in touch with you?

For general queries, please email Alex & Amelia: editor@thesaint.scot

For business enquiries, get in touch with Nika: saint.businessteam@gmail.com

For pitches, please email the relevant section editor. You can find their emails and a bit more about them here.

You've published an article about me/my society/my event/etc. — how do I exercise my right of reply?

To give the subjects or articles a fair opportunity to respond, via a right of reply, if an article makes allegations of wrongdoing, dishonesty, or ineptitude, or if a piece criticises its subject, be they a person or an institution those mentioned will normally have a right to reply. In some cases, such as when the timeliness of an article merits its publication before a response is received, it is our policy to note that a request for comment has been made, and then to update articles with the response once it is received.

Please email editor@thesaint.scot with the subject heading: Right of Reply if you wish to contact The Saint where you believe you have not been provided with a right of reply to an article about you.

You've made a mistake, how can I let you know?

We will endeavour to correct all errors and inaccuracies as soon as we learn of them. All corrections will be noted with a timestamped correction note at the end of the article in question.  

 

Please email editor@thesaint.scot with the subject heading: Correction of Error if you wish to contact The Saint about correction of an error. 

How do I make a formal complaint?

The Saint welcomes feedback regarding the material published in the newspaper. If you wish to complain about anything published by The Saint please follow the below procedure.  

Your complaint should be in the form of an email. Address your complaint to Alex & Amelia outlining your complaint, the issue number, page number and article headline. Please give as much detail as possible. If you would like your complaint to be included in publication please include that in your complaint email. If your complaint is not for publication please include that in your email.   

The following complaints procedure will only be undertaken if the correspondence includes the name, address and contact details of the complainant; anonymous complaints cannot be accepted (or considered for publication). 

All complaints must be sent via email to editor@thesaint.scot with the subject heading 'Complaint'. Complaints cannot be considered if sent via social media or directed to the personal email addresses of The Saint or be taken over the telephone. The Saint asks all complainants to refrain from harassment or other threatening behaviour when in communication with The Saint.  

Please be aware that we are a student newspaper, complaints may take additional time to consider and we will endeavour to respond within a reasonable time. Delays may occur if the complaint is received outside of term time. The Saint treats all complaints seriously and aims to deal with them promptly and professionally.  

 

The editors will respond to resolve your complaint and, where appropriate, offer a resolution to the problem. 

Disclaimer

The Saint accepts no responsibility for and excludes all liability in connection with use of information on The Saint and any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.  

We believe the content of The Saint to be true and accurate as at the date of writing but can give no assurances or warranty regarding the accuracy or applicability of any of the contents in relation to specific situations and particular circumstances. 

We work hard to ensure the accuracy of the content in The Saint. However, the information provided is without any representation or endorsement made. The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of The Saint

The Saint is not responsible for any content produced by a contributor to The Saint when they are not acting in their capacity as contributor to The Saint. This includes, but is not limited to, social media posts.  

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